FAQ'S

Everything you need to know about ordering from Kick's Kakes

• How do I go about making an order? 
  - Fill in the Contact Kick form or send me a direct message on instagram/ Facebook
  
  

• How far in advance should I order?
  - I need as much notice as possible but at least 2 weeks (orders will be taken subject to availability)
  
  

• Do you make fondant covered cakes?
  - I’m a buttercream gal all the way, no fondant here
  
  

• How do I make a payment?
  - A bank transfer before collection, some cakes may be asked for a deposit to secure the booking
  
  

• Do you make Vegan cakes?
  - At the moment no, there are vegan speciality bakers out there who are slaying it, I’m happy to point you in their direction.
  
  

• Can you make vegetarian cakes?
   - Yes, this is something I can accommodate
  
  

• Do you cater for deadly nut/wheat/dairy allergy’s?
  - Your health & safety is the most important thing to Kick’s Kakes. All bakes are prepared in the same kitchen where gluten/dairy/nuts are present. I would advise you to find a bakery who specialises in allergen free bakes.
  
  

• Do you deliver?
  - I’m a one man band at the moment so all orders are collection only, unless previously discussed (delivery charge will apply)
  
  

• How do I travel with my cake?
  - I recommend you place your cake in the footwell or boot of the car as it is the flattest space. Try not to travel with the cake on a passenger seat as it can cause the cake to slope during transit. Make sure your air con is on, especially in summer. Keep your cake out of direct sunlight.
  
  

• How do I store the cake once home?
  - As you know butter eventually melts, your cake needs to be stored in the fridge especially in warmer months. During winter months you can leave the cake in a really cold room (garage, car) as long as it stays flat. 

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If you have any other questions please ask them in the Contact Kick section!